FAQs
Prices
How much will my translation cost?
The cost of your translation depends on several factors, including the language pair, the complexity of the text, and the word count. Contact us for a personalized quote tailored to your needs.
How do you calculate the price?
We calculate prices based on the word count, language pair, and the type of document. Special requests, such as urgent turnaround or certified translations, may also affect the price.
Do you offer discounts for companies?
Yes, we offer corporate packages and bulk discounts for companies with regular or high-volume translation needs. Contact us for more details about our business-friendly solutions.
How do I get a free quote?
Simply upload your document via our [Contact or Quote Request Page], and we’ll get back to you with a free, no-obligation quote as soon as possible.
How do I pay for my translation?
We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. Full payment details will be provided upon confirmation of your order.
Sending Your Documents
How can I send you my documents?
You can send your documents through our secure online portal, email, or by uploading them on our [Contact Page]. We also accept physical copies if required.
Which file formats do you accept?
We accept a wide range of file formats, including Word, PDF, Excel, PowerPoint, and more. If you’re unsure about your file format, contact us, and we’ll guide you.
Security
Are my files confidential? Can you guarantee safe handling?
Absolutely. At Lingovillas, confidentiality is a top priority. All files are handled with strict security protocols, and we ensure that your data is protected at every step.
Can you sign a Non-Disclosure Agreement (NDA)?
Yes, we’re happy to sign an NDA to give you added peace of mind regarding your sensitive documents. Please let us know if this is a requirement when placing your order.
Delivery & Turnaround Times
How long will my translation take?
Turnaround time depends on the length and complexity of the document. However, we’ll provide you with a clear timeline when you request a quote.
Do you offer urgent translation services?
Yes, we offer express translation services for urgent requests. Please note that an additional fee may apply for expedited delivery.
Quality
Who will translate my project?
Your project will be handled by professional linguists who are native speakers of the target language. We carefully match translators based on their expertise in your subject matter.
How can you guarantee the quality?
Every project goes through a multi-step quality assurance process, including translation, editing, and proofreading. We ensure accuracy, cultural appropriateness, and attention to detail in every translation.
Other / General
Do you offer other language services?
Yes, in addition to translations, we also provide localization, transcription, interpretation, and content writing services. Let us know your specific needs, and we’ll be happy to assist.
How many languages do you cover?
We cover over 100 languages, including major global languages and regional dialects. Visit our [Languages We Cover Page] for the full list.
Where can I find more information about your company?
You can learn more about Lingovillas, our team, and our services on our [About Us Page]. If you have specific questions, don’t hesitate to reach out.